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Profiler GmbH career site
IT · Berlin

Kundenbetreuer / Anwenderbetreuer (m/w/d)

Informations- und Kommunikationstechnik | Unbefristete Festanstellung | Direktvermittlung

We usually respond within a day

 AUFGABEN:

  • Du erfasst, kategorisierst und priorisierst Meldungen.
  • Du koordinierst Maßnahmen und gibst diese frei.
  • Du autorisierst und dokumentierst die Zutritte an den Technik-Standorten.
  • Du überwachst die Alarme der Netzmanagementsysteme.
  • Du bearbeitest Störungen.

    ANFORDERUNGEN:

    • Abgeschlossene technische Berufsausbildung, möglichst mit Schwerpunkt Nachrichtentechnik, Informatik, Elektrotechnik oder vergleichbare Qualifikation
    • Gutes technisches Verständnis sowie Kenntnisse im Umgang mit Ticketsystemen und MS Office
    • Bereitschaft zur Arbeit im 24/7 Schichtbetrieb
    • Sorgfalt, Verantwortungsbewusstsein und Spaß am Umgang mit Kunden
    • Sprachkenntnisse: Deutsch (verhandlungssicher), Englisch (Grundkenntnisse)

      GUT ZU WISSEN:

      • BEGINN: ASAP
      • VERTRAGSVERHÄLTNIS: unbefristete Festanstellung
      • ARBEITSZEIT: Vollzeit, 38 Stunden/Woche
      • ORT: Berlin

      BENEFITS:

      • Tarifvertragliche Vergütung
      • 31 Urlaubstage
      • Gleitzeit, keine Kernarbeitszeit
      • Betriebliche Altersvorsorge
      • Unbefristeter Arbeitsvertrag
      • Krisensicherer Arbeitgeber

      Wir freuen uns auf Ihre Bewerbung!

      Domain
      IT
      Role
      Festanstellung
      Locations
      Berlin
      Picture of Mayuri Shah
      Contact Mayuri Shah Recruitment Team Lead

      Unsere Jobs

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      About Profiler GmbH

      Profiler is a leading Provider of Staffing Solutions and Job-Market related services. We are a versatile company collaborating with and connecting all stakeholders in the employment market.
      Profiler is a recruitment and staffing consulting company and an AZAV certified training institution. 

      IT · Berlin

      Kundenbetreuer / Anwenderbetreuer (m/w/d)

      Informations- und Kommunikationstechnik | Unbefristete Festanstellung | Direktvermittlung

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